Terms and Conditions
 

Stock and Delivery

Anything in stock can be delivered same or next day or on a day of choice as we deliver 7 days a week.
 

Delivery Areas:
We deliver free to Tyne & Wear, Cramlington, Chester le Street, Seaham and other surrounding areas.
(please contact us if you are unsure)

Delivery Times
Monday - 5:00pm - 9:00pm
Tuesday - 5:00pm - 9:00pm
Wednesday - 5:00pm - 9:00pm
8:00am - 9:00am
Thursday - 5:00pm - 9:00pm
Friday - 5:00pm - 9:00pm
Saturday - 9:00am - 12:00pm
Sunday - 3:00pm - 5:00pm


Before Delivery
we expect you to hold onto old mattresses, divans, bedframes etc until after the delivery has taken place
as unforeseen circumstances can lead to delays in delivering items.

you or a 3rd party are required to be present at the property to allow drivers to deliver
for missed deliveries you will be required to book in another date

Self Pick-up
you can arrange a self pick-up of any item. we require an minimum of 30 mins prior notice, this will allow us to have goods ready for collection.

Guarantees
All items come with a 1 year manufacturers guarantee.
which covers all manufacturing faults,

Excluding: ex display and sold as seen.
.

Returns / Refunds / Cancellations

if your goods have a manufacturing fault then they will be repaired, exchanged or you will be refunded.

self damaged goods will not be repaired / exchanged or refunded.

you have the right to cancel your order prior to delivery for a full refund (excludes deposits for specially ordered items outside of our usual catalogue).

there are no returns / refunds / guarantees on items listed: ex display and sold as seen.


Disclaimer: Colours of products may slightly vary as manufacturers and importers can change materials and colours of products without prior notice. For any further information / enquiries please go to "contact us" to get in touch and we'll be happy to help.